SALES, MARKETING, BUSINESS
Since Mike's whole background is in the field of sales, business and management, he relishes those speaking opportunities that enable him to work with salespeople, (retail or outside), business executives or entrepreneurs. Mike worked with and knew such well-known consultants as: J. Douglas Edwards, Charles Cullen, Elmer Wheeler and Ken McFarland, all of whom have since passed away. He is one of the very few people who Zig Ziglar asked to provide outside input on his best selling book, SECRETS OF CLOSING THE SALE. Thus, you can be assured that Mike speaks with authority on any phase of the sales process.

Mike can speak for:
- Outside Sales
- Retail Sales
- Trade show sales

Among the topics he can include in any sales or marketing directed presentation are:
- Prospecting skills                                                                                          
- Building rapport/positive relationships with clients
- Organization/Time Management
- Qualifying the prospect
- Making an effective presentation
- Overcoming objections
- Closing the sale
- Follow up after presentations
- Marketing goes way beyond selling
- Getting and using testimonials
- Creative marketing and sales concepts                                                            

Since many of Mike's speeches are to sales groups who only have 45-60 minutes of time to allow, Mike will make the presentation motivational and humorous, but include the phase of selling and/or marketing that is most important to the client.

MANAGEMENT AND LEADERSHIP
"Managing Change"
"Leadership by Example"
"Ethics in Today's Business World"
"Creative Management and/or Marketing Concepts"
"Entrepreneurism...Today and Tomorrow"
"Excellence in Entrepreneurship"
"Managing Time"                                                                       
"Finding, Hiring, Motivating, Training and Retaining Good People"
"Enhancing Productivity"                                                                     

CUSTOMER SERVICE
"You Can't Separate Effective Customer Service from Effective Sales Skills"
"Effective Customer Service Starts at the TOP"
"Every Department is the Customer Service Department"
"How to Avoid Customer Complaints"
"How to Deal with Customer Complaints"
"Building Strong Client Relationships"

EFFECTIVE SPEAKING AND PRESENTATION SKILLS
"Speaking Skills for the Amateur"
"Speaking Skills for the Professional Speaker"
"Speaking Skills for Business Executives and/or Salespeople"

MOTIVATION AND ATTITUDE
"Coping with Change"
"Realistic Thinking and Positive Doing"
"Teamwork Makes the Difference"

COMMUNICATION
"Communicating Effectively"
"Communicating with Confidence"